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Saturday, February 25, 2012

Business Communication syllabus

Business Communication Syllabus

Hello dear friends here you will get Business communication syllabus view. I guess you will get all advantage form this site. You will get finds all Business Communication, of Business Communication, Types of Communication, Oral Communication, Business Letter Writing, Types of Company Meeting, Business Secretarial Services, Business Report Writing, Written Business Communication, Employment Communication, Internal Communication, Non-Verbal Communication. OK friends lets go, what is information in this Business Communication Syllabus.

1. Introduction of Business Communication:
In introduction of business communication you will get main point Meaning of communication and business communication-scope, purposes-processes-principles-functions-importance and models of communication etc.

2. Types of communication:
In Types of communication you will get main point Written-oral-non-verbal-downward-upward-horizontal-mass communication etc.

3. Major Media of Written Business communication:

In Major media of written business communication you will get main point letters-memos-reports-style and structure-advantages and disadvantages of different media etc.

4. Major Media of Oral Communication:

In Major media of oral communication you will get main point speech-face to face conversation-interviews-meetings-advantages and disadvantages of different media etc.

5. Non-verbal Communication:
In Non-verbal communication you will get point symbols-gestures-body language-visual communication etc.

6. Internal Communication:
In Internal communication you will get point communication within organization and small groups-office memos-modern devices in communication etc.

7. Business Report Writing:

In Business Report writing you will get main point types of report-characteristics and importance of different types-purpose of business report writing-Business report writing scope-different styles of writing reports etc.

8. Importance of Secretarial Functions in Business:
In Importance of Secretarial Functions in Business you will get main point types of secretaries-duties of a private secretary-company secretary-legal position, position and qualification-appointment, removal and function-powers, duties and liabilities etc.

9. Different Types of Company Meeting:
In Different Types of Company Meeting you will get main point preparing agenda, notice of company meeting, minutes of different meeting-motion, proxy, quorum, resolution etc.

10. Business letter writing:
In Business letter writing you will get main point types of letters writing-circular letter-letter of inquiry-letter of complaints-dunning letter-letter of adjustment-letter of order etc.

11. Employment Communication:
In Employment communication you will get main point preparing CV or Personal Resume, Application letter, Bio-Data of employment communication etc.

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Monday, February 13, 2012

What are the reasons for ineffective oral/verbal communication?

What are the reasons for ineffective oral/verbal communication?

Hello dear guys here you will get what are the reasons for ineffective oral communication? Or, why oral communication failed to achieve goal? I guess you will get advantage about main reasons of ineffective oral/verbal communication from this articles. friends i have written articles Techniques of oral communication last day. Negosyo Komunikasyon. Small Business.
Sometimes oral communication failed to achieve its goal due to following reasons:
1. Wrong selection of words:
If wrong or inappropriate words are selected without considering the understanding level of the listener the oral communication become ineffective.

2. Wrong pronunciation:
Wrong pronunciation also creates misunderstanding in oral communication.

3. Use of technical words:
Over use of technical words creates distance between speaker and listener and ultimately communication go in vain.
4. Lack of courtesy:
Courtesy is an indispensable part of effective oral communication, thus lack of courtesy make the process ineffective.

5. Ignoring ‘you-view’ point:
Consideration of ‘you-view’ point is a sine-qua-non for effective communication. That is in any form of communication receivers’ attitude, interest and expectations must be considered to design the appropriate way of communication. Thus when ‘you-view’ point is ignored oral communication become ineffective or meaningless.

7. Poor listening:
Proper listening is a prerequisite for effective oral communication. Poor listening lead to poor response which can create misunderstanding.

8. Lack of attention:
Lack of attention of either party can destroy the process of oral communication.

Business Communication

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Wednesday, February 8, 2012

Techniques of oral communication

Techniques of oral communication

Hello dear guys here you will get The media of oral communication or, Methods/techniques of oral communication. I think you will get advantage from this Business Communication Articles site. Friends I have written articles Effective oral/verbal communication last day. Negosyo Komunikasyon
Oral communication can be accomplished through different media. The most common methods of oral communication are as follows: Techniques of oral communication.
1. Face to face conversation:
The oldest form of oral communication is face to face communication. Here two or more persons exchange ideas and information in a face to face situation. Techniques of oral communication.

2. Conversation over telephone:
Conversation between two persons who are staying in a distance place can be possible through telephone. Telephonic conversation works almost like face to face conversation.

3. Meeting of Oral communication:
It is also a face to face situation but not between two persons rather a group of people get together to discuss on a particular subject.

4. Video conference:
It is a technology based oral communication. Here different groups of people staying different geographical location can share their views and take decision on a specific issue. This kind of oral communication can be held by the help of video and satellite technology. Techniques of oral communication.

5. Interview:
It is a method of oral communication where information’s are collected by asking questions.
The interviewers prepared a list of questions and later ask those questions to the interviewee. Techniques of oral communication.

6. Radio and television:
These are means of one way communication. Radio is oral communication where only audio technology is used and messages only can be informed. But television is an audio-visual technology where oral messages are supported by video pictures. In fact radio, television are mass media.

These are the basic forms or media of oral communication. Besides these seminars, counseling, announcement etc. are also media of oral communication.

Business Communication

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Friday, February 3, 2012

Effective oral/verbal communication

Effective verbal communication

Hello dear friends here you will get Guidelines/Principles for effective oral communication or, Essentials of effective oral/verbal communication. I guess you will get advantage form this site and post. I have written Advantage and Disadvantage of a Report last article.
The attitudes of different people are different like their finger prints. So, if a salesman try to motivate all customers in the same way, it can be safely advocated that, he/she (salesman) will not be hundred percent (100%) successful. That is there is no single medicine for all the diseases.

Like these there is no single style of speaking which will be effective for all the purposes. Essential factors or guidelines of effective oral communication can be summarized as follows:



1. Appropriate word selection:
Depending on the education level, status and attitude of the receiver appropriate word should be choose for effective communication.

2. Brevity? Briefness:
In most of the cases long sentences and continuous talking creates confusion and main message lost. Thus oral conversations need to be brief.

3. Clear production:
This is perhaps a major precondition for effective oral communication. Poor pronunciation lead to misunderstanding and sometimes the image of the sender can be destroyed.

4. you-view point:
To make oral communication effective listener’s point of view should be considered, that is the attitude of the listener mist be analyzed.

5. Natural voice:
Speakers should use their natural voice in case of oral communication. Artificial voices may create communication gap.

6. Simple to complex:
To hold the attention of the listener and to make him/her easy one should start with simple explanation of the matter then can move to detailed discussion.

7. Avoid technical words:
To be effective, in oral communication technical words and jargons should be avoided.

8. Courteous:
In case of oral communication the speaker should maintain courtesy throughout the communication. Courteous behavior is a precondition for successful oral communication.

Business Communication

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