What is face to face communication?

What is face to face communication?

Hello dear friends here you will get what is face to face communication? Ano ang mukha sa harapan ang komunikasyon? Advantage and Disadvantages of face to face communication, kalamangan at disadvantages, ng mukha sa harapan komunikasyon. I have written an article
Internal and external factors that affect listening last day.

All face to face communication is oral but all oral communications may not be face to face. Telephonic conversation and chatting through internet are oral communication but can not be termed as face to face communication.

When two or more persons communicate each other through oral media in their physical presence is known as face to face communication.

In the words of Thill and Bovee “face to face communication is the richest medium because it is personal, it provides immediate feedback, it transmits information from both verbal and non-verbal case, and it conveys the emotion behind the message.”

Thus following features of face to face communication can be listed:

I. Physical presence of both parties is required.
ii. Immediate feedback. iii. Messages transmitted through both verbal and non-verbal case.
iv. Story behind the message can be revealed.

Advantages of face to face communication: As an oral media face to face communication has some distinct advantages over other form of communication. Advantages of face to face communication are follows:

1. Immediate feedback: Face to face communication provides immediate feedback which completes the communication cycle spontaneously.

2. Complete understanding:
As both verbal and non-verbal signals are used in face to face communication story behind the message can be easily understood by the concerned parties.

3. Appropriate for meeting: Face to face communication is essential for conducting meeting.

4. Economic media:
Most of the cases face to face communication is less expensive or economic.

5. Transmission of secret information: Secret information can be safely transmitted by face to face communication in the physical presence of all the parties.

6. Suitable for illiterate persons:
As written communication is not understandable by illiterate persons, face to face communication perhaps the most suitable media for them.

Disadvantage of face to face communication: Major limitations of face to face communication are as follows:

1. Limited scope:
In this modern era when the world become a global village then the scope of face to face communication are reducing day by day. For face to face communication all the concerned parties must be same place at the same time. But in the business world where executives are really ‘busy’ then it is quite impossible for them to engage in face to face communication.

2. Not suitable for urgent matter:
For face to face communication different parties need to be getting together, which is time consuming. Thus for urgent matters face to face communication is not suitable.

3. No-documentary evidence:
Face to face communication has no documentary evidence, thus it can not be used for future reference.

4. Emotional impact:
Face to face communication also suffers from too much emotional impact.

What is face to face communication? Advantage and Disadvantages of face to face communication

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Internal and external factors that affect listening

Internal and external factors that affect listening

Hello dear friends here you will get internal and external factors that affect listening. Panloob at panlabas na mga kadahilanan na nakakaapekto sa pakikinig. Friend I think you will get advantage from this article and site. Friend I have written an article Difference between hearing and listening last post.

Listening is a conscious human behavior which is affected by both internal and external factors.

Internal factors:
Internal factors are basically guided by the attitude of an individual. That is the physical and emotional condition which affect the listening process is known as internal factors. Major internal factors are as follows:

1. Physical condition:
If an individual is physically unfit, then he/ she will not be able to concentrate on the speaker and correctly interpret the message. Thus, listening is affected by physical condition of a person.

2. Emotional condition:
Like physical condition, emotional condition also has considerable impact on the listening process. Any extreme emotional like great happiness or sadness interferes the listening process.

3. Attitude towards the speaker:
If we do not like a person, then we show less attention to him\her as a result we failed to listen the message clearly. Prof. Ricks and Gow rightly mentioned, “Favorable attitudes can improve the effectiveness of your listening, unfavorable attitudes often limit listening effectiveness.”

4. Personal beliefs:
We have personal beliefs on different subjects. When any person express an opinion against our own beliefs, then immediately we start to dislike him/her and accordingly proper interpretation of the message cannot be possible.

5. Expectations:
If we have some pervious idea about the speaker then out expectations influenced by that idea. We become tuned (mentally prepared) to listen as per our expectations and it limits our ability of proper interpretation of the message.

External factors:

Besides internal factors there are also some external factors which can reduce the effectiveness of listening.

These factors are as follows:
1. Semantic barriers:
If the speaker uses unfamiliar words or technical words them it’s very difficult on the part of the listener to interpret the actual meaning.

2. Poor presentation techniques:
Poor or inefficient presentation of the message also disturbs the listening process.

3. Uninteresting subject:
In case of uninteresting subject the listener also can lose his/her concentration.

4. Undesirable environment:
Excessive noise, sitting arrangement, smoking etc. also can interrupt the listening process and accordingly effectiveness of listening reduces.

Internal and external factors that affect listening

Hello dear friends thanks for visiting this site and post. Negosyo. Friend if you like this post Panloob at panlabas na mga kadahilanan na nakakaapekto sa pakikinig. Internal and external factors that affect listening Difference between hearing and listening This post share with your friends. Friends you will get another supper related post "Difference between hearing and listening".

Difference between hearing and listening

Difference between hearing and listening

Hello dear friends here you will get differentiate between hearing and listening
Or, show difference between hearing and listening. Pagkakaiba sa pagitan ng pagdinig at pakikinig. I guess here you will get advantage from this article and site. friends I have written an article How listening skill can be improved? last day. negosyo komunikasyon.

Generally we think that hearing and listening have same meaning. But to be precise hearing and listening are not same.

Hearing means just receiving the message through ears. But listening means interpretation of hearing. In other words, hearing with concentration can be termed as listening.

Difference between hearing and listening

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How listening skill can be improved?

How listening skill can be improved?

Hello dear friends here you will get How can one be a better listener?, The guidelines for effective listening, How listening skill can be improved?, Paano pakikinig kakayahan mapapabuti? Friend i guess here you will get advantage from this article. I have written an articles What are the different types of listening? last day.

Poor listening leads to miscommunication. Sometimes we failed to understand the fact that listening is the indispensable part of oral communication. Thus to ensure effective oral communication. Thus to ensure effective oral communication one need to be a good listener.

Thill and Bovee advocated that, “To be a good listener, very the way you listen to suit various situations. “That is we can say listening is situational. Listener should try to listen differently in different situation by evaluating the speaker’s attitude.

Guidelines for effective listening are as follows:
1. Judge content:
To be a better listener one should judge the content of the message.

2. Increase your vocabulary:
Unfamiliar words can be easily misunderstood. Thus to be a good listener an individual need to increase his/her vocabulary.

3. Consider non-verbal signals:
Communication experts suggested that a good listener should not concentrate only on the oral messages, rather he/she must consider the non-verbal cues of the speaker. That is the eye movement, facial expression, tone of voice and body movements also should be considered.

The most popular ten (10) guidelines for effective listening are as follows:
1. Stop talking:
Unfortunately, most of us prefer talking to listening. Even when we are not talking, we are inclined to concentrate on what to say nest rather than on listening to what is being said. So you must stop talking before you can listen.

2. Put the talker at ease:
If you make the talker fell at ease, she or she will do a better job of talking. Then you will have better input with which to work.

3. Show the talker you want to listen:
If you can convince the talker that you are listening to understand rather than to oppose, you will help create a climate for information exchange. Specifically, you should look and act interested. Doing things like reading, looking at your watch, and looking away distracts the talker.

4. Remove distraction:
Certain activates can also distract the talker. So don’t doodle, tap with your pencil, shuffle papers or the like.

5. Empathize with the talker:
If you place yourself in the talker’s position and look at things from her or his point of view, you will help create a climate of understanding. With such a climate established, a true exchange of information can result.

6. Be patient:
You will need to allow the talker plenty of time. Remember that not everyone can get to the point as quickly and clearly as you. And do not interrupt. Interruptions merely serve as barriers to information exchange.

7. Hold your temper:
From our review of the workings of our mental fitters, we know that angry minds do not contribute to communication. Angry people build walls among themselves. They harden their positions and block their minds to other’s words.

8. Go easy on argument and criticism:
Argument and criticism tend to put the talker on the defensive. Thus, he or she tends to “clam up” or get angry. Even if you win the argument, you lose. Rarely does either party benefit from such controversy.

9. Ask Questions:
By frequently asking questions. You display an open mind. You show that you are listening. You also help develop the message and ensure correctness of meaning.

10. Stop talking:
This last commandment was also the first. All other commandments depend on it.

How listening skill can be improved?,How can one be a better listener?
The guidelines for effective listening

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What are the different types of listening?

What are the different types of listening?

In our daily life we cannot make difference between ‘hearing’ and ‘listening’. But listening mean s interpretation of hearing. That is it involves understanding of a message. Ano ang iba't ibang uri ng pakikinig?

In the words of Ricks and Gow – “Listening involves decoding the message so that its content can be used.”

Thill and Bovee said, “Listening involves five steps: sensing, interpreting, evaluating, remembering and responding.”

Thus it can be stated that listening starts with hearing and ends with interpreting and evaluating the message.
Ano ang iba't ibang uri ng pakikinig?
Basically there are three types of listening:

1. Content listening:
Content listening enables an individual to understand and retain the message. Infect the key points of the speaker’s message are retained in this type of listening.

2. Critical listening:
In this type of listening the listener tries to evaluate the message. That is non-verbal signals of the speaker also evaluated under critical listening.
Example: in the debating competition judges critically listen the speeches of the participants.

3. Active listening:
Active listening helps to understand the speaker’s feelings and allow the speaker to express completely.

What are the different types of listening?

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Definition of listening, The listening process

Definition of listening, The listening process

Hello dear pals here you will get the definition of listening and The listening process. kahulugan ng pakikinig, ano ang pakikinig,Ang pakikinig proseso. What is listening? I think you will get advantage from this article.
 
In our daily life we cannot make difference between ‘hearing’ and ‘listening’. But listening mean s interpretation of hearing. That is it involves understanding of a message.

In the words of Ricks and Gow – “Listening involves decoding the message so that its content can be used.”

Thill and Bovee said, “Listening involves five steps: sensing, interpreting, evaluating, remembering and responding.”

Thus it can be stated that listening starts with hearing and ends with interpreting and evaluating the message.

Listening Process: We have already mentioned that listening is not just hearing, rather it is a sequential process.

Layman, Barker and Watson identified five sequential steps of the listening process. Listening process can be depicted by the following configuration:

1. Sensing:
It is the hearing part of listening. In this step individual just register the information by hearing organ (Ears).

2. Interpreting:
Interpreting is the decoding process. That is, the received message explained in this step.

3. Evaluating:
In this phase the listener try to develop own opinion regarding the message.

4. Remembering:
Unless a message is remembered it can not be used for future reference.

5. Responding:
It is the last step of the listening process. It is the feedback to the received message.

Definition of listening, The listening process

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Business applications of verbal/oral communication

Business applications of verbal/oral communication

Hello dear pals here you will get the business applications of verbal or oral communication. Negosyo aplikasyon ng pandiwang / bibig na komunikasyon. I guess here you will get advantages from this articles.

A significant portion of the overall business communication is oral or verbal communication. From routine factions to major decision making in all cases information and ideas exchanged through oral media. Thus it is clear that oral communication is used in different areas of a business. Uses or applications of verbal communication are as follows:

1. Giving directions:
Within the office, managers can give directions to the subordinates through oral communication.

2. Meeting:
Use of verbal communication is essential in a meeting. Participants express their views verbally during meeting.

3. Motivation:
Verbal communication also used to motivate subordinates. Positive comments and friendly tones of manager make the subordinates enthusiastic and dedicated.

4. Means of control:
Another application of verbal communication is, it is also used as a means of control. Especially supervisors use oral communication to control the activities of lower level employees.

5. Maintaining relationship with consumers:
In most of the cases companies maintain relationship with consumers through either face-to-face or telephone conversation.

6. Interview:
Verbal communication also used for conducting interview of prospective employees.

7. Employee counseling:
To manage employee stress or organizational violence managers often use counseling, where views are exchanged by oral communication.

8. Response to inquiries:
Organizations also need to use verbal communication to response the inquiries of outsiders over telephone.

Business applications of verbal/oral communication

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The guidelines for effective speech

The guidelines for effective speech

Hello dear friends here you will get what are the factors to be considered for effective speech? Or, The guidelines for effective speech. I guess here you will get advantage from this article.
Speaking is an art- but all speakers are not equally expert in the art of speaking. Planed, organized or effective speeches can ensure favorable responses of the audience. Millions of people can be moved by an effective speech. Business executive need to be master in the art of speaking to achieve the organizational objectives.

For effective speech following factor should be carefully considered:
1. Identification of purposes:
First of all purposes of the speech should be clearly identified. Without proper selection of the objectives speeches become meaningless.

2. Analyzing the audience:
The natural of the audience must be evaluated to take proper strategy. Delivering speech in the same style to different types of audience will not be able to achieve its purpose. Thus depending on the very attitude and size of the audience appropriate style of presentation should be determined.

3. Planning the speech:
Like written messages, speeches also should be preplanned. After evaluation the audience the main idea, detailed description and length of the speech must be fixed.

4. Prepare outline:
For speeches especially for long speeches outline should be prepared. Outline of a speech helps the speaker to present the speech in a orderly manner. The chance of omitting major points can be minimized.

5. Careful about the length of speech:
Appropriate length of speech should be determined carefully by considering the purpose of the speech and time available for such speech.

6. Appropriate style:
Another major factor that must be considered for effective speech is the selection of style. Generally a casual style is followed for small audience and more formal style is followed for big audience.

7. Use of non-verbal sign:
To make the speech attractive and to express the meaning clearly one should use non-verbal signs during the speech. That is eye movement; facial expression, gesture and body movements should be used to make the speech more meaningful.

8. Attractive introduction:
Any speech should be started with an attractive introduction. This will help to hold the attention of the audience.

9. Overcoming fears:
It is very important for a speaker to overcome fears to ensure effective speech. Common techniques to overcome fears are as follows: (Thill & Bovee: 1996)

i) Think positively about the audience
ii) Be confident
iii) Take a few deep breaths before delivering the speech.
iv) If your throat is dry, drink some water.
v) Concentrate on your message and your audience not on yourself etc.




10. Ending on positive note:
There is an old saying “All’s well that ends well.” Thus to complete the speech successfully it should be ended with a positive and friendly note.

The guidelines for effective speech

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What do you mean by speech? What are the objectives of a speech?

What do you mean by speech? What are the objectives of a speech?

 Hello dear pals here you will get all kinds of Business Communication study solution. I think you will get advantage from this Business Communication article. What is Speech? Define of Speech.  

Speech is the planed transmission of a specific message. Speaking on a particular subject in front of a group of people can be termed as speech. In other world, delivering a oral presentation before an audience is known as speech.

A speech may be short or long depending on the purpose of it. Business executives need to be a good speaker, because they are to deliver speech to the employees, consumers or in trade organizations.
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Purposes/Objectives of a speech?
A speech can accomplish different purposes. Most common objectives of a speech can be listed as follows:
1. To provide information on a specific subject.
2. To motivate the audience.
3. To analyze a matter.
4. To ensure cooperation of the audience.
5. To secure support in favor of a decision, etc.

The style of a speech basically depends on the purposes of such speech, attitude of the audience and size of the audience. Speeches should be planed and organized to achieve the desired purpose.

What do you mean by speech? What are the objectives of a speech?

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