Difference between hearing and listening

Difference between hearing and listening

Hello dear friends here you will get differentiate between hearing and listening
Or, show difference between hearing and listening. Pagkakaiba sa pagitan ng pagdinig at pakikinig. I guess here you will get advantage from this article and site. friends I have written an article How listening skill can be improved? last day. negosyo komunikasyon.

Generally we think that hearing and listening have same meaning. But to be precise hearing and listening are not same.

Hearing means just receiving the message through ears. But listening means interpretation of hearing. In other words, hearing with concentration can be termed as listening.

Difference between hearing and listening

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Business Communication syllabus

Business Communication Syllabus

Hello dear friends here you will get Business communication syllabus view. I guess you will get all advantage form this site. You will get finds all Business Communication, of Business Communication, Types of Communication, Oral Communication, Business Letter Writing, Types of Company Meeting, Business Secretarial Services, Business Report Writing, Written Business Communication, Employment Communication, Internal Communication, Non-Verbal Communication. OK friends lets go, what is information in this Business Communication Syllabus.

1. Introduction of Business Communication:
In introduction of business communication you will get main point Meaning of communication and business communication-scope, purposes-processes-principles-functions-importance and models of communication etc.

2. Types of communication:
In Types of communication you will get main point Written-oral-non-verbal-downward-upward-horizontal-mass communication etc.

3. Major Media of Written Business communication:
In Major media of written business communication you will get main point letters-memos-reports-style and structure-advantages and disadvantages of different media etc.

4. Major Media of Oral Communication:

In Major media of oral communication you will get main point speech-face to face conversation-interviews-meetings-advantages and disadvantages of different media etc.

5. Non-verbal Communication:
In Non-verbal communication you will get point symbols-gestures-body language-visual communication etc.

6. Internal Communication:
In Internal communication you will get point communication within organization and small groups-office memos-modern devices in communication etc.

7. Business Report Writing:
In Business Report writing you will get main point types of report-characteristics and importance of different types-purpose of business report writing-Business report writing scope-different styles of writing reports etc.

8. Importance of Secretarial Functions in Business:
In Importance of Secretarial Functions in Business you will get main point types of secretaries-duties of a private secretary-company secretary-legal position, position and qualification-appointment, removal and function-powers, duties and liabilities etc.

9. Different Types of Company Meeting:
In Different Types of Company Meeting you will get main point preparing agenda, notice of company meeting, minutes of different meeting-motion, proxy, quorum, resolution etc.

10. Business letter writing:
In Business letter writing you will get main point types of letters writing-circular letter-letter of inquiry-letter of complaints-dunning letter-letter of adjustment-letter of order etc.

11. Employment Communication:
In Employment communication you will get main point preparing CV or Personal Resume, Application letter, Bio-Data of employment communication etc.

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Techniques of oral communication

Techniques of oral communication

Hello dear guys here you will get The media of oral communication or, Methods/techniques of oral communication. I think you will get advantage from this Business Communication Articles site. Friends I have written articles Effective oral/verbal communication last day. Negosyo Komunikasyon

Oral communication can be accomplished through different media. The most common methods of oral communication are as follows: Techniques of oral communication.
1. Face to face conversation:
The oldest form of oral communication is face to face communication. Here two or more persons exchange ideas and information in a face to face situation. Techniques of oral communication.

2. Conversation over telephone:
Conversation between two persons who are staying in a distance place can be possible through telephone. Telephonic conversation works almost like face to face conversation.

3. Meeting of Oral communication:
It is also a face to face situation but not between two persons rather a group of people get together to discuss on a particular subject.

4. Video conference:
It is a technology based oral communication. Here different groups of people staying different geographical location can share their views and take decision on a specific issue. This kind of oral communication can be held by the help of video and satellite technology. Techniques of oral communication.

5. Interview:
It is a method of oral communication where information’s are collected by asking questions.
The interviewers prepared a list of questions and later ask those questions to the interviewee. Techniques of oral communication.

6. Radio and television:
These are means of one way communication. Radio is oral communication where only audio technology is used and messages only can be informed. But television is an audio-visual technology where oral messages are supported by video pictures. In fact radio, television are mass media.

These are the basic forms or media of oral communication. Besides these seminars, counseling, announcement etc. are also media of oral communication.

Business Communication

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Advantages and Disadvantages of a Report

Advantages and Disadvantages of a Report

Hello dear guess you will get Advantages of a Report and Disadvantages / limitations of a Report. I guess you will get information about Advantages and Disadvantages of a Report. I have posted What is Business Report? last day.

A business report is used as a managerial tool for solving problems and to assist decision making. Advantages or merits of a report are as follows:

Advantage/Merits of a Report:
1. Monitoring operations:
Through reports operational procedures of an organization can be monitored.

2. Controlling:
Managers often use reports to control the operations and take corrective actions.

3. Guide Decision:
Research reports, justification reports and troubleshooting reports help the top management to take decision.

4. Employee Motivation:
Now a day’s human resource managers use investigative reports to judge the attitudes of employees. In this way findings of the report are used for employee motivation.

5. Performance Evaluation:
Performance of employees can also be evaluated through reports. In our country executives prepare ACR (Annual Confidential Report) and this ACR is used later to evaluate performance of the employees.

6. Evaluation of Investment Proposals:
Another major advantage of business report is investment proposals can be evaluated through reports.

Disadvantages/ Limitations of a Report:
No doubt business report is a useful tool for the executives. In spite of its advantages it has some drawbacks. Basic limitations are as follows:

1. Reports can be biased
2. It is time consuming
3. Expensive
4. Sometimes implementation of the recommendations of a report becomes unrealistic.
5. Technical reports are not easily understandable.

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How to format a memo?

How to format a memo?

Hello dear friends here you will get How to format a Memo?, Show format of a Memo by identifying different parts, Memorandum Format. I guess you will get advantage from this site and post. What is Memo?

A memo has different parts which are as follows: How to Format a Memo?
1. Heading:
Under the heading name and address of the company are written. Most of the firm use memo with printed heading.

2. To:
This is one of the Major elements of a memo. Here the names of the receiver are written.
3. From:
The name of the sender must be mentioned in a memo. It takes place usually one line below the name of the receiver. The designation of the sender also can be written. How to format a memo?

4. Subject:
As memo is a short or brief form of communication, the specific purpose of the memo must be mentioned clearly.

5. Date:
Date is an indispensable part of a memo. Date is very important for the memos carrying orders, directions or policy implementation messages. How to format a memo?

6. Body/Message:
Under this section the information or messages should be clearly a briefly stated. There is no scope to use unnecessary sentences in a memo. The main information must be stated precisely.

7. Initials:
Initials are used to show who prepare the memo. It is infect the name of the writer or the name of the typist. It is shown in the left margin and below the main message. How to format a memo?

Here the 1st one is the initials of the writer and the 2nd one is the initials of the typist.

8. Enclosure:
It appears at the bottom of a memo. Name of the additional papers sent with the memo are mentioned here. How to format a memo?

These are the major parts of a memo, besides these sometimes copy notation and signature of the sender also mentioned.

How to format a memo?

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Advantages of written communication

advantages of written communication

Hello dear here you will get the advantage of written communication or, The merits of written communication.

Due to its various advantages written communication has its own place in the field of communication. The major advantages of written communication are as follows:

Advantages of written communication

1. Permanent record:
Written communication generally services as a documentary evidence. Previous records can be used for future references.

2. Legal acceptance:
As written communication kept as permanent record it has legal acceptance in eye of law.
3. Better control:
Oral directions sometimes create confusions, but written communication is clear and effective measure for control. Advantages of Written Communication.

4. Goodwill creation:
Through written communication a firm can create positive images or goodwill among the customers.
5. Large scope:
In comprise on to oral communication on to oral communication the scope of written communication is much larger. A firm can send written messages all over the world. Advantages of Written Communication.

6. Assignment of responsibility:
Through written directions it is easier to assign responsibilities to subordinates.
7. More accurate:
Usually written communications are made in a systematic manner and with lot of care, thus it is more accurate than oral communication. Advantages of written communication.

Written communication is not only a major media of communication but for some specific business purposes it is the only means of communication.


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Techniques for effective communication writings

Techniques for effective communication writings

Hello dear friends here you will get The Major techniques for effective writings or, What are the key aspects for effective writing? I guess you will get advantage from this site. Techniques for effective communication writings. Principles of effective writing.

Effective writing is necessary for various purposes, especially to hold the attention of the reader or to achieve the desired goal or writing it should be effective. There are different techniques of effective writing, which as follows:

1. You-view point:
Generally we like to see each situation from our own points of view. But in case of writing we should give emphasis on the reader’s interest. By giving emphasis on reader’s view we can expect most positive response from our reader. Techniques for effective communication writings.
Example:

2. Selecting proper words:
To ensure effective writing one should use proper words. Use of improper words can mislead the reader and hurt good-will. Techniques for effective communication writings.

3. Tone of courtesy:
A friendly and courteous tone in business writing creates good will and help to achieve expected response.

4. Avoid anger:
Sometimes good relationship destroyed by anger. Efficient and tactful writers always try to avoid ‘angry words’. Techniques for effective communication writings.

5. Consider cultural differences:
People of different culture have different values and different viewpoints. Thus a some word or phrase can be viewed differently by people of different culture, this can create misunderstanding. To avoid this type of misunderstanding cultural differences should be considered.

6. Using short sentences:
Long sentences are difficult to understand and create irritation. So, the writer should break the long sentences and try to keep it short. Techniques for effective communication writings.

7. Using active voice:
To make the writing effective one should use active voice instead of passive.
8. Avoid repetition:
Another precondition for effective writing is to avoid reputation. That is where one word is enough there we should not use repetitive words.
Example:

9. Correct punctuation:
Wrong punctuation completely changes the meaning of sentence. Therefore, to be effective punctuation should be correct. Techniques for effective communication writings.
Example:
i. Please take the decision quickly; otherwise we will lose the opportunity.
ii. Please take the decision quickly otherwise, we will lose the opportunity.

Techniques for effective communication

10. Careful proofreading:
A careful proofreading can ensure error-free writing. Thus proofreading is also a useful tool for effective writing.
For effective business letter or for any peace of business writing aforesaid techniques should be followed. Techniques for effective communication writings.

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Principles of effective writing

Principles of effective writing

Hello dear here you will get 5 c’s of Effective Writing or, What are the principles of effective writing? I guess you will get advantage from this site. Written Business Communication

Winston Churchill said, “Little men use big words, and big men use little words”. In case of writing we should follow the instruction of this big man. Generally short and clear words communicate better. For effective writing we should not only use familiar words but also need to realize the understanding level of the reader. There are different principles of effective writing but communication experts think that in any types of writing readers’ interests should be emphasized by the writer.

5 C’s of effective writing

principles of effective writing

1. Clear:
The basic principles of effective writing are the message should be presented ‘clearly’. Message should be easily understandable by the reader.

2. Concise:
Irrelevant and unnecessary words should be eliminated. The message should be short and complete. Unnecessary words and long sentences interrupt reader’s attention and failed to achieve the goal.
3. Complete:
The message should be short, but in the same time it should be complete. That is, all the required information must be provided by the writer.

4. Correct:
A concise and complete but wrong message is meaningless. Thus the given message must be authentic and grammatically, correct. Wrong information not only disturbs the effectiveness of writing but also adversely affect the goodwill of the firm.

5. Courteous:
Last but not the least tool for effective writing is ‘courtesy’. By emphasizing reader’s interest and selecting right words creates courtesy. Courteous tone in the writing not only serves the specific purpose but also boost up the image of the organization.

These are the basic principles for effective writing which should be followed to accomplish the desired goal of writing. Principles of effective writing. Written Business Communication

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What is the importance of Mass Communication?

What is the importance of Mass Communication?

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In the social and economic activates Mass Communication is considered as the major means of communication.

 Importance of Mass Communication

(A) Economic Activates:
Mass communication has immense importance in case of following economic and business activates:
1. Introducing new products:
To introduce new product in the market, prospective consumers need to be informed. Mass media is necessary to inform large group of customers in the same time. Mass Communication.

2. Market survey:
For successful marketing firms need to know the views of consumers. Through questionnaires published in mass media necessary feedback can be obtained from consumers.

3. To combat competitors:
To obtain distinctive advantage over the competitors firms use different types of mass communication. Mass communication is considered as an important strategy to combat competitors.

4. Increase market share:
Different forms of mass communication are also used to increase the market share.
5. Efficient use of national resources:
Government of a country can appeal to the general people for efficient and proper use of natural resources through mass communication.

Mass Communication

(B) Social Activates:
1. To create public opinion:
Mass communication can be used to create public opinion regarding following aspects:
            i. Against Terrorism
            ii. Against Corruption
           iii. Infamous of ethical values
2. Mass Education:
For successful implementation of mass education organized mass communication used through print and audio-visual Medias.

3. For self employment:
Respective departments of the government can take initiative to inspire unemployed people through mass communication for becoming self employed.

In the light of above discussion it can be concluded that, mass communication is an indispensable part of our national life. It is required by both business concerns and government agencies to inform and to inspire the general people regarding any necessary.

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What are the different media of upward communication?

What are the different media of upward communication?

Hello dear friends here you will get briefly discuss different forms of upward communication or, What are the different media of upward communication? I guess you will get advantage of different media of upward communication form this site and post.

Widely used media of upward communication are as follows:

1. Reports:
Lower level employees can transmit information to superiors through formal and informal reports.
2. Social gatherings:
In big companies social gatherings are arranged on a regular basis which gives opportunities to the lower level employees to communicate directly with the top management. Upward communication.

3. Suggestions box:
In many companies there is a box kept in a suitable place, in which employees can drop their suggestions and complaints regarding company policies. Upward Communication.

4. Direct contact:
To initiate upward communication employees can make direct contact with the superiors.
5. Counseling:
It is another media of upward communication. In counseling employees can discuss the superiors about their problems. Upward Communication.

6. Questionnaire:
Information can be collected from employees through organized and printed questionnaire.
7. Interview:
Interview method also helpful for upward communication. Through interview subordinates are asked regarding their problems and employees get an opportunity to express their views.Upward Communication.

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Effective upward communication

Factors for effective upward communication

Hello dear friends here you will get What are the essential factors for effective upward communication? I guess you will get advantage from this site and post here.

Upward communication is an "information flow from the lower levels of the hierarchy towards the upper levels," In order to your communication being regarded effective, the messages need to be efficiently sent and understood by the receiver.

The opportunity for upward communication itself sounds good but to make it effective manager or superiors have something to do.

Effective upward communication

The following factors should be considered to ensure effective upward communication.
1. Remove the blocks:
The first thing that manager should do to make the upward communication. Effective is they must remove the blocks or barriers to upward communication.

2. Create favorable environment:
To encourage the employees to imitate upward communication a friendly or cordial environment should be created within the organization.

3. Provide inspiration:
Executives should continuously provide inspiration to the employees to make the upward communication effective.

4. Ensure free flow of information:
Within the organization restrictions regarding free flow of information should be eliminated.

5. Proper analysis:
For better result information come through upward channel must be properly analyzed.

6. Recognition:
Employee’s efforts and willingness towards upward communication should be evaluated and appropriate measures should be formally recognized. This sort of recognition will encourage the employees in upward communication.

7. Boost up employee morale:
Employees attitude toward upward communication should be evaluated and appropriate measures should be taken to boost up their morale.

Prof. J.W. Newstrom and Keith Davis suggested that an ‘Open door’ policy should be followed to ensure effective upward communication. That is employees should be allowed to come to their higher management freely with any matter.

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