Showing posts with label upward communication. Show all posts
Showing posts with label upward communication. Show all posts

Thursday, January 12, 2012

What are the different media of upward communication?

What are the different media of upward communication?

Hello dear friends here you will get briefly discuss different forms of upward communication or, What are the different media of upward communication? I guess you will get advantage of different media of upward communication form this site and post.
Widely used media of upward communication are as follows:
1. Reports:
Lower level employees can transmit information to superiors through formal and informal reports.
2. Social gatherings:
In big companies social gatherings are arranged on a regular basis which gives opportunities to the lower level employees to communicate directly with the top management. Upward communication.

3. Suggestions box:
In many companies there is a box kept in a suitable place, in which employees can drop their suggestions and complaints regarding company policies. Upward Communication.

4. Direct contact:
To initiate upward communication employees can make direct contact with the superiors.
5. Counseling:
It is another media of upward communication. In counseling employees can discuss the superiors about their problems. Upward Communication.

6. Questionnaire:
Information can be collected from employees through organized and printed questionnaire.
7. Interview:
Interview method also helpful for upward communication. Through interview subordinates are asked regarding their problems and employees get an opportunity to express their views.Upward Communication.

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Tuesday, January 10, 2012

Effective upward communication

Factors for effective upward communication

Hello dear friends here you will get What are the essential factors for effective upward communication? I guess you will get advantage from this site and post here.

Upward communication is an "information flow from the lower levels of the hierarchy towards the upper levels," In order to your communication being regarded effective, the messages need to be efficiently sent and understood by the receiver.
The opportunity for upward communication itself sounds good but to make it effective manager or superiors have something to do.

Effective upward communication

The following factors should be considered to ensure effective upward communication.
1. Remove the blocks:
The first thing that manager should do to make the upward communication. Effective is they must remove the blocks or barriers to upward communication.

2. Create favorable environment:
To encourage the employees to imitate upward communication a friendly or cordial environment should be created within the organization.

3. Provide inspiration:
Executives should continuously provide inspiration to the employees to make the upward communication effective.

4. Ensure free flow of information:
Within the organization restrictions regarding free flow of information should be eliminated.

5. Proper analysis:
For better result information come through upward channel must be properly analyzed.

6. Recognition:
Employee’s efforts and willingness towards upward communication should be evaluated and appropriate measures should be formally recognized. This sort of recognition will encourage the employees in upward communication.

7. Boost up employee morale:
Employees attitude toward upward communication should be evaluated and appropriate measures should be taken to boost up their morale.

Prof. J.W. Newstrom and Keith Davis suggested that an ‘Open door’ policy should be followed to ensure effective upward communication. That is employees should be allowed to come to their higher management freely with any matter.

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Friday, January 6, 2012

Advantages and disadvantages of upward communication

Advantages and disadvantages of upward communication

Hello dear friends here you will get briefly discuss the advantages and disadvantages of upward communication. I guess here you will get advantage from here.

Advantages/Importance of upward communication:
1. Feedback:
The major advantages of upward communication are, it provides feedback from the employees. As a result the communication loop (cycle) completes and management can realize the reactions of the employees.

2. Constructive idea:
Upward communication allows the employees to inform their views regarding the implementation of company policies.

3. Helps decision making:
Through upward communication top management can know the views of flower level employees which help them to make more realistic decision.

4. Establishment of good relation:
Upward communication brings executives and employees close to each other and accordingly mutual relationship developed.

5. Mutual trust:
For the success of any sort of communication trust is an essential element. As relationship developed through upward communication mutual trust also created.

6. Enhance coordination:
Opportunity to express own views and participation in the decision making enhance the level of coordination.

7. Motivation:
The task of motivation needs two way communications between the concerned parties. Upward communication enables the executives to extend appropriate motivational measures.

8. Introduction of new policy:
Upward communication also helps the executives to introduce new policies.

Upward communication

Disadvantages/Limitations of upward communication:
1. Reluctance:
In some cases employees are reluctant to provide information through upward channel.

2. Non-cooperative attitude:
Non-cooperative attitude to the executives damage the willingness of the employees to initiate upward communication.

3. Chance of distortion:
Downward communication can be distorted unconsciously but in case of upward communication information can be distorted deliberately.

4. Trend to by-pass:
Another side effect of upward communication is tendency of by passing the immediate boss, can be created among the employees.

5. Delay:
Sometimes lower level employees hesitate to inform a problem upward because doing so means acceptance of failure. Thus delays may take place to decide whether to inform the top management or try further to solve the problem.

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Thursday, January 5, 2012

What is upward communication?

What is upward communication?

Hello dear friends here you will get what do you mean by upward communication? or Define Upward Communication. I guess that you will get advantage from here.

When information flows from the lower level employees to the superiors then it is known as upward communication. In an organization employees also need to convey message to the executives or to provide feedback.
R. Pal and J.S. Korlahalli said, “The communication which pushes the flow of information upward is known as the upward channel of communication.”
                                                            Fig: 7 Upward Communications
In the light of above definition it can be stated that upward communication is the opposite system of downward communication which allows the flow of information from the down to the up.

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