Friday, January 6, 2012

Advantages and disadvantages of upward communication

Advantages and disadvantages of upward communication

Hello dear friends here you will get briefly discuss the advantages and disadvantages of upward communication. I guess here you will get advantage from here.

Advantages/Importance of upward communication:
1. Feedback:
The major advantages of upward communication are, it provides feedback from the employees. As a result the communication loop (cycle) completes and management can realize the reactions of the employees.

2. Constructive idea:
Upward communication allows the employees to inform their views regarding the implementation of company policies.

3. Helps decision making:
Through upward communication top management can know the views of flower level employees which help them to make more realistic decision.

4. Establishment of good relation:
Upward communication brings executives and employees close to each other and accordingly mutual relationship developed.

5. Mutual trust:
For the success of any sort of communication trust is an essential element. As relationship developed through upward communication mutual trust also created.

6. Enhance coordination:
Opportunity to express own views and participation in the decision making enhance the level of coordination.

7. Motivation:
The task of motivation needs two way communications between the concerned parties. Upward communication enables the executives to extend appropriate motivational measures.

8. Introduction of new policy:
Upward communication also helps the executives to introduce new policies.

Upward communication

Disadvantages/Limitations of upward communication:
1. Reluctance:
In some cases employees are reluctant to provide information through upward channel.

2. Non-cooperative attitude:
Non-cooperative attitude to the executives damage the willingness of the employees to initiate upward communication.

3. Chance of distortion:
Downward communication can be distorted unconsciously but in case of upward communication information can be distorted deliberately.

4. Trend to by-pass:
Another side effect of upward communication is tendency of by passing the immediate boss, can be created among the employees.

5. Delay:
Sometimes lower level employees hesitate to inform a problem upward because doing so means acceptance of failure. Thus delays may take place to decide whether to inform the top management or try further to solve the problem.

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