Showing posts with label written business communication. Show all posts
Showing posts with label written business communication. Show all posts

Monday, January 30, 2012

Advantages and Disadvantages of a Report

Advantages and Disadvantages of a Report

Hello dear guess you will get Advantages of a Report and Disadvantages / limitations of a Report. I guess you will get information about Advantages and Disadvantages of a Report. I have posted What is Business Report? last day.
A business report is used as a managerial tool for solving problems and to assist decision making. Advantages or merits of a report are as follows:

Advantage/Merits of a Report:
1. Monitoring operations:
Through reports operational procedures of an organization can be monitored.

2. Controlling:
Managers often use reports to control the operations and take corrective actions.

3. Guide Decision:
Research reports, justification reports and troubleshooting reports help the top management to take decision.

4. Employee Motivation:
Now a day’s human resource managers use investigative reports to judge the attitudes of employees. In this way findings of the report are used for employee motivation.

5. Performance Evaluation:
Performance of employees can also be evaluated through reports. In our country executives prepare ACR (Annual Confidential Report) and this ACR is used later to evaluate performance of the employees.

6. Evaluation of Investment Proposals:
Another major advantage of business report is investment proposals can be evaluated through reports.

Disadvantages/ Limitations of a Report:
No doubt business report is a useful tool for the executives. In spite of its advantages it has some drawbacks. Basic limitations are as follows:

1. Reports can be biased
2. It is time consuming
3. Expensive
4. Sometimes implementation of the recommendations of a report becomes unrealistic.
5. Technical reports are not easily understandable.

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What is Business Report?

What is Business Report?

Hello dear friends i have posted yesterday Difference between letter and memo its so has so good information in this article and you will get What is Business Report?, What is Report?, Define Report, the structure of a Business Report. Business Communication.

Another form of written communication is report. Generally reports are analytical in nature. It is longer than letters and memos and contains detailed discussion. Reports are one kind of managerial instruments which used to evaluate a situation.

What is Business Report? According to Ricks and Gow, “A report is a written message presenting information that will help a decision maker to solve business problems”.

The basic purposes of a report are as follows:
1. Monitor and control operation
2. Implement policies
3. Obtained new business
4. Comply with requirements
5. Guide decisions
6. Problem solving

Structure of a Report:
Reports may short or long, formal or informal. Short reports may be prepared in the following formats:
i. Preprinted form
ii. Letter form
iii. Memo form

But a formal and long report has different structure. A formal report basically has three parts:
1. Prefatory parts
2. Text of the report
3. Supplementary parts

1. Prefatory parts:
This is the first part of the report but written after the text has been completed. It includes--------
2. Test of the Report:
This is the main part of the report which explains the subject matter in detail. It includes-----
3. Supplementary Parts:
The materials related to the report are presented in this section. It includes-----------
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Wednesday, January 25, 2012

Difference between letter and memo

The difference between letter and memo

Hello dear guys here you will get the Distinguish between letter and memo or, The difference between letter and memo. I guess you will get advantage form this site and post. Advantage and Disadvantage of a Memo.

Both letter and memo are means of written communication but they are different to each other in various aspects. Differences between letter and memo can be presented in the following manner:
Difference between letter and memo.

Business Communication

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Advantages and Disadvantages of a Memo

Advantages and Disadvantages of a Memo

 Hello dear friends here you will get Advantage and Disadvantage of a Memo. I guess you will get justify of Advantage and Disadvantages of a Memo. How to format a Memo?

Due to its various advantages memos are widely used in most of the organizations. Infect it is very popular means of communication within an organization. Major advantages are as follows:

1. Simple:
First of all it should be mentioned that memos are very simple in form and easy to use.
2. Time Saving:
As memos are written in very brief form it saves valuable time.
3. No Formalities:
Infect no formality is maintained in a memo. Salutation and complementary closing are also avoided from a memo.
4. Specific:
Perhaps the most important advantages of a memo are it is to the point. Only the main message are written very briefly in a memo.
5. Less Costly:
Memos are also cost saving. It is written in simple papers and can be transmitted very cheaply.

Disadvantages of a Memo:
As memos are used within an organization, it’s scope is limited. There are some limitations which are as follows:

1. limited scope:
The major demerits of a memo are its scope is limited. Detail information cannot be provided by a memo.
2. Lack of secrecy:
In case of memo secrecy is not maintained, thus secret messages cannot be transmitted through memos.
3. Not suitable for external communication:
Another shortcoming of memo is it cannot use for external communication.

Advantages and Disadvantages of a Memo

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Monday, January 23, 2012

How to format a memo?

How to format a memo?

Hello dear friends here you will get How to format a Memo?, Show format of a Memo by identifying different parts, Memorandum Format. I guess you will get advantage from this site and post. What is Memo?

A memo has different parts which are as follows: How to Format a Memo?
1. Heading:
Under the heading name and address of the company are written. Most of the firm use memo with printed heading.

2. To:
This is one of the Major elements of a memo. Here the names of the receiver are written.
3. From:
The name of the sender must be mentioned in a memo. It takes place usually one line below the name of the receiver. The designation of the sender also can be written. How to format a memo?

4. Subject:
As memo is a short or brief form of communication, the specific purpose of the memo must be mentioned clearly.

5. Date:
Date is an indispensable part of a memo. Date is very important for the memos carrying orders, directions or policy implementation messages. How to format a memo?

6. Body/Message:
Under this section the information or messages should be clearly a briefly stated. There is no scope to use unnecessary sentences in a memo. The main information must be stated precisely.

7. Initials:
Initials are used to show who prepare the memo. It is infect the name of the writer or the name of the typist. It is shown in the left margin and below the main message. How to format a memo?

Here the 1st one is the initials of the writer and the 2nd one is the initials of the typist.

8. Enclosure:
It appears at the bottom of a memo. Name of the additional papers sent with the memo are mentioned here. How to format a memo?

These are the major parts of a memo, besides these sometimes copy notation and signature of the sender also mentioned.

How to format a memo?

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What is Memo?

Define Memo,The purposes or Functions of a Memo

Hello dear friends here you will get what is Memo?, Define Memo, The purposes of a Memo or, Functions of a Memo. I guess here you will get advantage from this site and post.

What is Memorandum? What are its Purposes?
Memorandum or memo is a short form of letter used within the company. There is no salutation in a memo. It always gives emphasis on the main messages.

In the words of Thill and Bovee; “Memos are the ‘work horses’ of business communication, used for the routine, day to day exchange of information within an organization.” What is Memo?

Every memo has four (4) compulsory elements:
                 i. To
                ii. From
               iii. Subject
                iv. Date
A memo can be depicted as follows:
Purposes of a Memo/ Functions of Memo:
Memos convey important information’s within the organization. Most of the firm use printed memo form. It is known as ‘inter office correspondence’. What is Memo?
The basic purposes or functions of a memo are as follows:

1. Routine Inquiries:
Memos are frequently used for routine inquiries.
2. Routine Responses:
To answer the routine inquiries executives and employees also use memo. This type of memo is known as routine response memo.
3. Routine responses:
In an organization memos are used to convey information’s regarding work rules, new policy, implementation of a policy, etc. What is Memo?
4. Present informal report:
Informal reports also presented through memo.
5. Make request:
Any types of request are made through memos.
6. Refusing request:
Memos can also convey negative news. Personal request can be refused through memos.
Memos are used for the above purposes.

What is Memo?

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Is written communication is more effective than oral communication?

Is written communication is more effective than oral communication?

Hello guys here you will get that Is written communication is more effective than oral communication Or, “written communication is more effective than oral communication? I guess you will get most advantage from this site and post. How to improve written communication?
In some areas oral communication has advantages over written communication. Similarly in some other areas written communication has distinct advantages over oral communication.

Thus we just can not make such generalization that written communication is more effective than oral communication.
Situations where oral communication is more effective:

1. Where immediate feedback is required.
2. Audience size is small.
3. face to face communication.
4. No evidence is required.
5. Communicating with illiterate people

Situations where written communication is effective:
1. Where immediate feedback is not required.
2. Audience size is large.
3. Directness is not required.
4. When documentary evidence is required.
5. Communication with literate people.

Thus it can be revealed that both oral and written communications are effective in different types of situations.

Is written communication is more effective than oral communication?

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Friday, January 20, 2012

How to improve written communication?

How to improve written communication?

Hello dear friends here you will get What are the steps for improving written communication? or, The ‘plan-write-revise’ approach for improving effectiveness of written communication. I guess you will get advantage form this site. How to improve written communication?

Written communication is a formal act and need to be performed in a systematic manner. Communication experts follow a three (3) steps approach for improving the effectiveness of written communication. This approach is known as ‘plan-write-revise’ approach.

Let us now discuss the steps for improving written communication.
1. Planning:
There is an old saying, that “success never can be achieved without plan” – this is also true for written communication. In the words of prof. Rricks and gow, “planning increases the chances that the purpose of the message will be achieved.”

Planning makes the task of writing easier. We know that assessing about the mental status of the mental status or attitude of the reader is in fact the main part of planning. How to improve written communication?

Steps in planning: Basically there are two steps in planning.
2. Write:
After the completion of planning step the second step is writing the message. In case of writing we need to recall the writings of Kipling. Kipling said,

I keep sis honest serving men
Their names are what and why and when
And how and where and who.

Thus in case of written communication to ensure the quality of writing we should think.

Why we are writing?
How shall we present our message?
What information do I need?
Where shall we tell the reader about bad news?
Who needs to have this information?
When we should send our information?

If we can satisfy all the above questions before writing, then we will be able to make the writing effective. How to improve written communication?

3. Revise:
Last but perhaps the most important step for improving the effectiveness of writing is revising the message. Infect a considerable portion of the whole writing time spend for revising the message. The importance of revising can be depicted by the following bar diagram:

How to improve written communication?

Fig-1 : Writing Process time
Thus it can be seen that revising takes almost half of the total time of the writing process. These are the three (3) steps for improving the effectiveness of written communication.

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Disadvantage of written communication

Disadvantage of written communication

Hello dear friends here you will get The Demerits/disadvantage of written communication.
The limitations of written communication. I guess you will get advantage from this site.
In spite of its various advantages written communication have some disadvantages also. Limitations/disadvantages of written communication are as follows:

Disadvantage of written communication

1. No-immediate feedback:
The basic limitation of written communication is it has no immediate feedback.
2. Time consuming:
As written communication prepared by maintaining formality, thus it is time consuming also.

3. Costly:
Another major disadvantage of written communication is, it is costly. It includes cost of paper, printing, and postage. Disadvantage of written communication.
4. Formality:
There are some formalities in written communication; as a result it is a lengthy process.

5. Indirectness:
In case of written communication another problem is lack of directness. As sender and receiver are not in a same place sometimes misunderstanding may occur. Disadvantage of written communication.

6. Lack of correction facilities:
In case of written communication there is no immediate scope for correction. It takes long time and long process to make correction if there is any mistake.

Besides these, written communication also becomes meaningless for illiterate people. It can not be understood by the people of other language. Disadvantage of written communication.

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Advantages of written communication

advantages of written communication

Hello dear here you will get the advantage of written communication or, The merits of written communication.

Due to its various advantages written communication has its own place in the field of communication. The major advantages of written communication are as follows:

Advantages of written communication

1. Permanent record:
Written communication generally services as a documentary evidence. Previous records can be used for future references.

2. Legal acceptance:
As written communication kept as permanent record it has legal acceptance in eye of law.
3. Better control:
Oral directions sometimes create confusions, but written communication is clear and effective measure for control. Advantages of Written Communication.

4. Goodwill creation:
Through written communication a firm can create positive images or goodwill among the customers.
5. Large scope:
In comprise on to oral communication on to oral communication the scope of written communication is much larger. A firm can send written messages all over the world. Advantages of Written Communication.

6. Assignment of responsibility:
Through written directions it is easier to assign responsibilities to subordinates.
7. More accurate:
Usually written communications are made in a systematic manner and with lot of care, thus it is more accurate than oral communication. Advantages of written communication.

Written communication is not only a major media of communication but for some specific business purposes it is the only means of communication.


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Wednesday, January 18, 2012

Techniques for effective communication writings

Techniques for effective communication writings

Hello dear friends here you will get The Major techniques for effective writings or, What are the key aspects for effective writing? I guess you will get advantage from this site. Techniques for effective communication writings. Principles of effective writing.

Effective writing is necessary for various purposes, especially to hold the attention of the reader or to achieve the desired goal or writing it should be effective. There are different techniques of effective writing, which as follows:
1. You-view point:
Generally we like to see each situation from our own points of view. But in case of writing we should give emphasis on the reader’s interest. By giving emphasis on reader’s view we can expect most positive response from our reader. Techniques for effective communication writings.
Example:
2. Selecting proper words:
To ensure effective writing one should use proper words. Use of improper words can mislead the reader and hurt good-will. Techniques for effective communication writings.

3. Tone of courtesy:
A friendly and courteous tone in business writing creates good will and help to achieve expected response.

4. Avoid anger:
Sometimes good relationship destroyed by anger. Efficient and tactful writers always try to avoid ‘angry words’. Techniques for effective communication writings.

5. Consider cultural differences:
People of different culture have different values and different viewpoints. Thus a some word or phrase can be viewed differently by people of different culture, this can create misunderstanding. To avoid this type of misunderstanding cultural differences should be considered.

6. Using short sentences:
Long sentences are difficult to understand and create irritation. So, the writer should break the long sentences and try to keep it short. Techniques for effective communication writings.

7. Using active voice:
To make the writing effective one should use active voice instead of passive.
8. Avoid repetition:
Another precondition for effective writing is to avoid reputation. That is where one word is enough there we should not use repetitive words.
Example:
9. Correct punctuation:
Wrong punctuation completely changes the meaning of sentence. Therefore, to be effective punctuation should be correct. Techniques for effective communication writings.
Example:
i. Please take the decision quickly; otherwise we will lose the opportunity.
ii. Please take the decision quickly otherwise, we will lose the opportunity.

Techniques for effective communication

10. Careful proofreading:
A careful proofreading can ensure error-free writing. Thus proofreading is also a useful tool for effective writing.
For effective business letter or for any peace of business writing aforesaid techniques should be followed. Techniques for effective communication writings.

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Monday, January 16, 2012

Principles of effective writing

Principles of effective writing

Hello dear here you will get 5 c’s of Effective Writing or, What are the principles of effective writing? I guess you will get advantage from this site. Written Business Communication

Winston Churchill said, “Little men use big words, and big men use little words”. In case of writing we should follow the instruction of this big man. Generally short and clear words communicate better. For effective writing we should not only use familiar words but also need to realize the understanding level of the reader. There are different principles of effective writing but communication experts think that in any types of writing readers’ interests should be emphasized by the writer.
5 C’s of effective writing

principles of effective writing

1. Clear:
The basic principles of effective writing are the message should be presented ‘clearly’. Message should be easily understandable by the reader.

2. Concise:
Irrelevant and unnecessary words should be eliminated. The message should be short and complete. Unnecessary words and long sentences interrupt reader’s attention and failed to achieve the goal.
3. Complete:
The message should be short, but in the same time it should be complete. That is, all the required information must be provided by the writer.

4. Correct:
A concise and complete but wrong message is meaningless. Thus the given message must be authentic and grammatically, correct. Wrong information not only disturbs the effectiveness of writing but also adversely affect the goodwill of the firm.

5. Courteous:
Last but not the least tool for effective writing is ‘courtesy’. By emphasizing reader’s interest and selecting right words creates courtesy. Courteous tone in the writing not only serves the specific purpose but also boost up the image of the organization.

These are the basic principles for effective writing which should be followed to accomplish the desired goal of writing. Principles of effective writing. Written Business Communication

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Wednesday, December 7, 2011

Types of written communication

Types of written communication

Different media of written communication
Or,
What are different types of written communication ?
Or,
Show the classification of written communication.
Hello dear guys here you will get Types of Written Communication, Classification of Written Communication. I think that you will get benefit.

Written communication which is not only important but also indispensable for modern business communication can be of different types. Major types of written communication are as follows :

Written Communication

Let us have a brief discussion on the three types of written communication.
1. Letters :
Letters are one of the important media of written communication. It is one kind of short ‘written documents’ serves as an ambassador. Business letters normally one or two pages long and written on a particular subject matter.

Purposes of letter:
(i) To inform
(ii) To request
(iii) To order
(iv) To advise
(v) To correct
(vi) To inquire etc.

2. Memos :
Memos are used within an organization to exchange information. There is no salutation in a memo. Sometimes memos are called internal letters or inter office correspondence. Memos should be used to convey information, make request, provide responses and present informal reports. (Ricks and Gow : 1987)

Movement of Memos :
As a tool of internal communication memos can move one of the three ways :
(i) Downward
(ii) Up-ward
(iii) Horizontal
Purposes of memos :
(i) Provide information
(ii) Request
(iii) Responses
(iv) Presentation of informal report.

3. Reports :
Reports are generally more formal in nature and written for decision making purposes. It is also analytical and longer than letters.

Purposes :
(i) Help to make plans
(ii) solving problems
(iii) provide guidelines for projects
(iv) Make recommendation for improvements.

Major Parts of reports :

(i) Pre-factory pages –
(a) Letter of transmittal
(b) Title page
(c) Table of contents
(d) Executive summary

(ii) Body –
(a) Introduction
(b) Procedures
(c) Findings
(d) Conclusions
(e) Recommendations.

(iii) Supplements –
(a) Bibliography
(b) Footnotes
(c) Appendices

What is written Communication?

What is written Communication?

Define written Communication
When messages transmitted in written form then it can be stated as written communication. It is appropriate when the audience is large and immediate feedback is not required.

Prof. Thill and Bovee said that, “Written communication increases the sender’s control but eliminates the possibility of immediate feedback.” (Thill and Bovee : 1996).

Written Communication

In the words of R. Pal and J. S. Korlahlli, “Everything that has to be written and transmitted in the written form falls in the area of written communication.”

In the short we can say that message expressed in written from which kept as a permanent record and minimizes chances of distortion is known as written communication. Hello guys you will get extra benefit from YouTube.  

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Sunday, November 20, 2011

Difference oral and written communication

Difference Oral and Written Communication

Distinguish between oral and written business communication
Show the difference between oral and written business communication.

Business Communication Articles

Both oral and written business communication are equally important for an organization. In different types of situation different media of communication become effective.

In face to face situation where immediate feedback is necessary then oral communication is most appropriate. But written communication is suitable where immediate feedbacks are not required.

Deference between oral and written communication can be presented as follows:
 
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