Monday, January 23, 2012

Is written communication is more effective than oral communication?

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In some areas oral communication has advantages over written communication. Similarly in some other areas written communication has distinct advantages over oral communication.

Thus we just can not make such generalization that written communication is more effective than oral communication.
Situations where oral communication is more effective:

1. Where immediate feedback is required.
2. Audience size is small.
3. face to face communication.
4. No evidence is required.
5. Communicating with illiterate people

Situations where written communication is effective:
1. Where immediate feedback is not required.
2. Audience size is large.
3. Directness is not required.
4. When documentary evidence is required.
5. Communication with literate people.

Thus it can be revealed that both oral and written communications are effective in different types of situations.